We made a configuration change on the database and are back online. We're still investigating the original cause of the issue.
SilverfinInvestigating: Outage
Silverfin is offline again, for a short time, while we are making some configuration changes to one of our databases.
SilverfinSilverfin back online
We identified the problem with the database and fixed it, but we're still investigating the cause. It was definitely the same issue like we had earlier today. A post mortem will follow.
SilverfinInvestigating: Outage
We're investigating an outage on the silverfin platform, it seems to be related to the database problem we had earlier today.
We'll update as soon as we know more.
Inaccessible pages
We're investigating reports of some pages being inaccessible, returning server error.
Everything running smoothly
We managed to restore all important housekeeping that relied on the Redis cache, and things are running smoothly again.
Redis cache server failed
We've identified the cause for the degraded performance, it seems our Redis caching server had reset. We're not sure yet why. No critical data was lost.
Decreased infrastructure performance
We're investigating reports of degraded infrastructure that might be causing problems, errors, or poor performance on Silverfin.