All Systems Operational
Silverfin Operational
90 days ago
99.92 % uptime
Today
Silverfin ? Operational
90 days ago
99.92 % uptime
Today
Syncing ? Operational
90 days ago
99.92 % uptime
Today
Exports ? Operational
90 days ago
99.92 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Uptime
Fetching
Response time
Fetching
Past Incidents
Sep 18, 2019

No incidents reported today.

Sep 17, 2019

No incidents reported.

Sep 16, 2019

No incidents reported.

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.

Sep 5, 2019

No incidents reported.

Sep 4, 2019
Postmortem - Read details
Sep 4, 18:32 CEST
Resolved - This incident has been resolved.
Sep 4, 18:31 CEST
Monitoring - We mitigated most of the impact. We still might have some degraded performance on particular syncs, but we've fully identified the issues and are putting the necessary fixes in place. We will update with a full disclosure when it's fully resolved. We apologize for the inconvenience and thank you for bearing with us.
Sep 4, 15:59 CEST
Identified - We are currently facing some instability issues within the Silverfin platform. These can result in behavior such as not being able to log in, or syncs not working. Our team is aware of this and is working on resolving this with utmost priority. We apologize for the inconvenience this is causing.
Sep 4, 10:33 CEST
Resolved - This incident has been resolved.
Sep 4, 10:32 CEST
Monitoring - The issue with on premise syncs should also be fixed now.
If you still have issues with your sync, please contact support and we'll have a look.

We're still monitoring the situation for other issues caused by the database migration of this night.
Sep 4, 08:57 CEST
Identified - We're facing problems with some on premise synchronisations. This issue caused by the database migration of last night. We're mitigating this specific issue and looking into similar issues caused by the database migration.
Sep 4, 08:43 CEST
Resolved - Some users are not able to login. This problem has been identified as caused due to our database migration and has been resolved. We're currently investigating if there are other issues with the same root cause that could have an impact on other things.
Sep 4, 08:00 CEST
Completed - Scheduled maintenance is su​ccessfully completed. Thank you for your patience!
Sep 4, 00:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 22:00 CEST
Scheduled - Hi,

We want to make you aware that on September 3 at 22:00 (CEST), there will be scheduled downtime for approximately 2 hours. We will be using this time to perform a critical upgrade to our database infrastructure.

During this maintenance window, the Silverfin platform will be inaccessible. All operations around the platform, including syncs, will resume immediately after the maintenance window.

We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at support@silverfin.com.

Thank you,
Silverfin
Aug 13, 08:27 CEST