All Systems Operational
Uptime over the past 90 days. View historical uptime.
Silverfin Operational
90 days ago
99.98 % uptime
Today
Silverfin ? Operational
90 days ago
99.98 % uptime
Today
Syncing ? Operational
90 days ago
99.98 % uptime
Today
Exports ? Operational
90 days ago
99.98 % uptime
Today
Silverfin API Operational
90 days ago
99.98 % uptime
Today
Silverfin Authentication ? Operational
90 days ago
99.98 % uptime
Today
Silverfin BE Operational
Annual accounts Operational
Corporate tax Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Uptime
Fetching
Response time
Fetching
Export latency
Fetching
Past Incidents
Jan 28, 2021

No incidents reported today.

Jan 27, 2021
Database maintenance
Completed - Scheduled maintenance has been completed successfully.
Jan 27, 23:10 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 23:02 CET
Scheduled - Later today, at 23:00 CET, we will perform an urgent maintenance on one of our databases. We apologize for the short notice.

The scheduled downtime will last for approximately one hour.

During this maintenance window, the Silverfin platform will be inaccessible for European firms. All operations on the platform, including syncs, will resume immediately after the maintenance window.

As always, if you have questions or issues, please submit them at support@silverfin.com.

Thank you,
Silverfin
Jan 27, 23:00 CET
We're currently experiencing slow syncing and general slowness of the platform
Resolved - This incident has been resolved.
Jan 27, 13:30 CET
Monitoring - We've increased the capacity of our background workers and currently no jobs are waiting. We'll continue to monitor the situation and adjust when needed.
Jan 27, 09:30 CET
Identified - We've identified an issue causing syncs to be slow. We're working to resolve the issue.
Jan 27, 08:42 CET
Jan 26, 2021
FidManager syncing issues identified
Resolved - The issue resulted from some internal changes in Silverfin. Due to some lack of visibility, it wasn't immediately possible to trace down what caused the issue but, with the help of FidManager, we have tracked it down and fixed it. Apologies for the downtime and any issues this might have caused.
Jan 26, 14:41 CET
Identified - The integration with FidManager is currently not working. An error is occurring in FidManager side. We have contacted them and we are waiting a response.
Jan 25, 16:39 CET
Issue with the fixed assets template
Resolved - We have resolve the problem and the templates should be working again as expected.
Jan 26, 11:29 CET
Identified - The issue has been identified and a fix is being deployed.
Jan 26, 11:17 CET
Investigating - We are currently investigating the issue with the fixed assets template.
Jan 26, 09:37 CET
Jan 25, 2021
Jan 24, 2021

No incidents reported.

Jan 23, 2021

No incidents reported.

Jan 22, 2021

No incidents reported.

Jan 21, 2021

No incidents reported.

Jan 20, 2021

No incidents reported.

Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021
Slight delay in background jobs
Resolved - The performance issues have been resolved and background jobs have fully caught up again.
Jan 14, 20:17 CET
Identified - The issue has been identified and a fix is being implemented.
Jan 14, 20:04 CET
Investigating - We're currently experiencing slower response time across Silverfin due to higher server load. This also results in a slight delay in background jobs, including exports and syncs. We're currently working on mitigating these performance issues.
Jan 14, 20:04 CET
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