All Systems Operational

About This Site

Welcome to Silverfin’s platform up-to-date and historical information and scheduled maintenance announcements. In case of service interruptions, a note will be posted here and an email will be sent out to everybody who subscribed to status updates.

Feel free to contact us via support@silverfin.com if you experience any system performance issues.

Uptime over the past 90 days. View historical uptime.
Silverfin Operational
90 days ago
99.98 % uptime
Today
Silverfin ? Operational
90 days ago
99.98 % uptime
Today
Syncing ? Operational
90 days ago
99.97 % uptime
Today
Exports ? Operational
90 days ago
99.99 % uptime
Today
Silverfin API Operational
90 days ago
99.99 % uptime
Today
Silverfin Authentication ? Operational
90 days ago
99.99 % uptime
Today
Silverfin BE Operational
Annual accounts Operational
Corporate tax Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 20, 2025

No incidents reported today.

Apr 19, 2025

No incidents reported.

Apr 18, 2025
Delayed response time
Resolved - This incident has been resolved.
Apr 18, 03:31 CEST
Monitoring - A fix has been implemented and we are monitoring the results.

To address any potential remaining issues from the incident earlier this week, we performed a reset of the syncs last night instead of a regular sync. This led to more data being synced, resulting in the current delay.

Our team is still actively monitoring it. The sync is running, but it may take longer than usual.
Apr 17, 16:57 CEST
Identified - Our platform is currently experiencing general performance issues affecting most functionalities. Our team is actively working to resolve the issue as quickly as possible.

We sincerely apologize for the inconvenience, and thank you for your understanding.
Apr 17, 15:00 CEST
Apr 17, 2025
Delay syncs
Resolved - To address any potential remaining issues from the incident earlier this week, we performed a reset of the syncs last night instead of a regular sync. This led to more data being synced, resulting in the current delay.

Our team is still actively monitoring it. The sync is running, but it may take longer than usual.

We sincerely apologize for the inconvenience and thank you for your understanding.
Apr 17, 10:04 CEST
Update - We are continuing to work on a fix for this issue.
Apr 17, 09:01 CEST
Identified - Currently, there is a delay with all our syncs. Our team is aware of the issue and is actively monitoring the situation. The syncs are running, but may take longer than usual.

Thank you for your patience and understanding.
Apr 17, 08:51 CEST
Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025
On-premise sync
Resolved - We’ve addressed a general issue regarding on-premise syncs. To resolve this, we kindly ask all our clients to restart the Silverfin sync service. If this doesn’t resolve the issue, please provide support with an example file and the contact details of your IT specialist.
Apr 14, 16:46 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 14, 16:04 CEST
Investigating - Currently, there is a known issue affecting all on-premise syncs. We have identified the problem and are actively working on a solution.

Thank you for your patience!
Apr 14, 15:19 CEST
Mapping & Account names
Resolved - This incident has been resolved.
Apr 14, 15:50 CEST
Monitoring - A fix has been implemented and we are monitoring the situation.
Apr 14, 10:02 CEST
Identified - We were rolling out a feature to sync account names, it may cause some unexpected mappings. In the meantime we have disabled the feature until further research.
Apr 11, 16:12 CEST
Investigating - We have received multiple reports regarding mapping and account name issues. We are currently investigating the cause. For further updates, keep an eye on our status page: https://status.getsilverfin.com/.
Apr 11, 15:51 CEST
Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025
Apr 10, 2025

No incidents reported.

Apr 9, 2025
General Outage
Resolved - This incident has been resolved. If you encounter any issues with the platform, please contact our Support team.
Apr 9, 16:08 CEST
Monitoring - We have identified the issue and implemented the necessary fix. We are continuing to monitor the situation. We apologize for any inconvenience caused!
Apr 9, 15:16 CEST
Update - We are continuing to investigate this issue.
Apr 9, 15:04 CEST
Investigating - At the moment, we are experiencing a general interference on our platform. As a result, you may experience issues with our platform. We are doing all we can to fix this as soon as possible.
You can always follow the latest updates on this via our status page: https://status.getsilverfin.com/.
Apr 9, 14:58 CEST
Apr 8, 2025

No incidents reported.

Apr 7, 2025

No incidents reported.

Apr 6, 2025

No incidents reported.

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