Degraded service in Silverfin

Incident Report for Silverfin

Resolved

Extra capacity was allocated to resolve the unfinished background jobs. The impact was limited to slowdowns in syncing or exports when working with Silverfin between 6:50 and 8:30 CET. You shouldn't feel any impact anymore now.

Posted Sep 01, 2021 - 08:44 CEST

Identified

We are currently facing a significant backlog of unfinished overnight background jobs within the Silverfin platform. These can result in behavior such as not being able to sync timely. Our team is aware of this, we've put things in place to work away the backlog ASAP. We apologize for the inconvenience this is causing.

Posted Sep 01, 2021 - 07:03 CEST

This incident affected: Silverfin (Silverfin, Syncing, Exports).