Following a planned database upgrade on Monday night, a data synchronization issue on the servers caused intermittent slowness, page errors, and potential display delays on Tuesday morning.
We resolved the issue and systems have been operating normally since. Please rest assured that no data was lost. While our internal checks indicate no incorrect data was shown, we are finalizing a comprehensive audit.
If you suspect any information reviewed or exported on Tuesday morning was inaccurate, please share the file and page details with our support team, and we will verify it promptly.
Our apologies for any inconvenience!
Posted Oct 13, 2026 - 14:00 CEST
Monitoring
Silverfin services are currently stable. While brief, minor delays may still occur, we continue to monitor the performances. We appreciate your continued patience!
Posted Oct 13, 2026 - 10:42 CEST
Update
Silverfin services are currently stable. While brief, minor delays may still occur, we continue to monitor the performances. We appreciate your continued patience!
Posted Oct 13, 2026 - 10:42 CEST
Identified
You may experience occasional delays or error screens while loading pages. Our team is actively working to resolve this issue and restore full performance. We sincerely apologize for any inconvenience.