FidManager syncing issues identified

Incident Report for Silverfin

Resolved

The issue resulted from some internal changes in Silverfin. Due to some lack of visibility, it wasn't immediately possible to trace down what caused the issue but, with the help of FidManager, we have tracked it down and fixed it. Apologies for the downtime and any issues this might have caused.

Posted Jan 26, 2021 - 14:41 CET

Identified

The integration with FidManager is currently not working. An error is occurring in FidManager side. We have contacted them and we are waiting a response.

Posted Jan 25, 2021 - 16:39 CET

This incident affected: Silverfin (Syncing).