Degraded performance

Incident Report for Silverfin

Resolved

This incident has been resolved.
Posted Jul 10, 2023 - 10:52 CEST

Update

We are continuing to monitor for any further issues.
Posted Jul 10, 2023 - 10:11 CEST

Update

We've resolved the issue that was causing degraded application performance. All services are back to normal. We are continuing to monitor the situation
Posted Jul 10, 2023 - 09:33 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 10, 2023 - 09:33 CEST

Investigating

The platform is current experiencing a degraded quality of service. You may experience issues including logging in, degraded performance in the synchronisation,.... We are actively working to mitigate the issue.
Posted Jul 10, 2023 - 09:03 CEST
This incident affected: Silverfin (Silverfin, Syncing, Silverfin Authentication).