Platform performance - login

Incident Report for Silverfin

Resolved

In the meantime we have identified the issue and have released a hotfix for this. Everything should be back to working as normal. In the coming days we will keep monitoring it. Should you have any other issue or questions, please contact support on support@silverfin.com.

Posted Sep 23, 2024 - 16:56 CEST

Investigating

We are currently experiencing delays that may impact login functionality and overall platform performance.

One of our web servers encountered an issue, causing repeated restarts between 3:05 and 3:08 PM CET, which affected a number of customers.

We are working to resolve the delay as quickly as possible.

Posted Sep 23, 2024 - 16:14 CEST

This incident affected: Silverfin (Silverfin).