Degraded sync performance

Incident Report for Silverfin

Resolved

This incident has been resolved.

Posted Sep 27, 2021 - 17:19 CEST

Monitoring

Our system to update report templates in client files has a bug that was generating too much load on our system. We have disabled this update temporarily while we fix this bug, so firm report template changes will not been seen in client files. We will fix the bug and continue to monitor the situation.

Posted Sep 27, 2021 - 17:04 CEST

Investigating

Sync performance is degraded at the moment. We are actively investigating the issue.

Posted Sep 27, 2021 - 16:15 CEST

This incident affected: Silverfin (Syncing).